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Celebrating One Year of SAPP Success

October 14 marked one full year since the launch of STEP’s Substitute Aide Pool Program and what a year it’s been!

Through partnership with our Lycoming County ECE Providers, SAPP helps Early Care & Education programs stay open by connecting trained substitutes to classrooms through an easy-to-use app. The result? Supported providers, less burnout, and consistent care for children and families.

In just twelve months, we have seen outstanding results:

  • 489 shifts filled across 13 sites — keeping classrooms open and kids learning
  • 13 active aides provided 2,075 hours of high-quality classroom support
  • 6 aides hired into permanent ECE roles with our partnering  providers — helping grow the workforce pipeline
  • 86% average fill rate, with record months reaching 98% coverage

Providers call the program “a lifesaver.” One shared, “We would have had to close classrooms without the pool.”

This year also brought major milestones:

  • Featured on the ThinkingCAPP statewide podcast
  • Invited to present at the 2025 CAAP Conference in Lancaster
  • Secured startup funding to expand SAPP into Tioga County through the United Way North Central Pennsylvania 2025-2026 Innovation Grant
  • Helped the Community Action Partnership of Lancaster County replicate the model

The success of SAPP proves that community-based innovation works. Thank you to the dedicated aides, providers, and partners who made this possible and here’s to another year of growth and impact!