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STEP Pathways

Community Collaboration

Increased resources for individual and community success.


Supportive Housing

STEP partners with a limited number of community Referral Partner agencies and selected Supportive Housing Program (SHP) customers. SHP concentrates on Lycoming County’s rental community with the goal of helping customers avoid eviction from their rental dwellings and assist homeless residents who are sheltered or unsheltered to obtain safe, affordable rental accommodations. SHP is also structured to assist homeowners who are behind on their mortgage. Rental or mortgage arrears cannot exceed $3000.00 and there must be self-sustaining income in the household.  To extend the reach of SHP funding, Service Navigation uses other eligible STEP funding streams—federal, state, and local—to meet customers’ needs, as well as leveraging other community resources, before allocating SHP resources.

Referral Partners are crucial to the success of SHP. All Lycoming County community organizations are encouraged to apply to become an SHP Referral Partner. STEP seeks those agencies who have demonstrated past success with county residents who have faced complex and multi-tiered social and economic challenges and need rental or mortgage assistance.

SHP has two tiers:       

  • Tier One individuals and families participate in a multifaceted, strengths-based approach to regain self-sufficiency and overcome the circumstances causing their instability.  These individuals and families were previously self-sufficient; however due to a crisis, their security was compromised, thus requiring short term- assistance to stabilize. Customers in Tier 1 will receive STEP’s Service Navigation assistance to build upon their strengths while addressing their barriers in pursuit of achieving long-term self-sufficiency. Tier One customers may be referred by referral partners but may also be self-referred. Financial assistance, if given, may not exceed 6 months and is offered on a graduated scale.
  • Tier Two individuals and families have made some progress towards self-sufficiency but need substantial long-term assistance and supports to stabilize.  These individuals and families have experienced a crisis that cannot be resolved with a Tier One enrollment. They receive supports from both a Referral Partner agency and STEP’s Service Navigation Department for the duration of the enrollment, capitalizing on their strengths and addressing their barriers.  Tier Two customers are only accepted by referral from approved Referral Partner agencies.  Financial assistance may not exceed 12 months and is offered on a graduated scale.

Don't know if you qualify?

Start the process here by completing the SHP Application, General Registration, and Service Assessment. 

For more information or help, call STEP at (570) 326-0587. You can also download printable versions.

Success Story

Amber and Vince came to the Supportive Housing Program (SHP) highly recommended by the American Rescue Workers. Upon referral, they were homeless, married but forced to stay in separate shelters. Amber’s housing situation was preventing her from having custody of her three children. Vince was employed through a temp service and Amber was seeking employment. Vince was also on probation, and both are in recovery.

Amber and Vince were enrolled in the Tier I Pilot program, receiving case management and graduated financial assistance. With their backgrounds, finding housing was still difficult, but with SHP support they were able to find a landlord willing to work with them. With housing stabilized, Amber was able to have 50% custody of her children, keeping them every other week. Vince is off probation, still employed, and the family was able to obtain a car for reliable transportation. The family is adjusting well and excited about what the future holds.

Become a Referral Partner for SHP

Are you eligible for STEP's Supportive Housing Program?

Download the pdf and take the short questionnaire. If you can you answer "yes" to all of these questions, you might be eligible!